Pet Parent Hub

Privacy Policy

Effective Date:

At The Pet Parent Studio, we understand that your personal information matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website, subscribing to our newsletter, purchasing our products, or using our services.

By using our website or providing information to us, you acknowledge the practices described in this policy.

1. Information We Collect
Depending on how you interact with The Pet Parent Studio, we may collect:

  • Contact information: Your name, email address, and information you provide when subscribing to our newsletter or contacting us.

  • Purchase and membership information: Information associated with digital product purchases, merchandise orders, and Pet Parent Club memberships, as made available through our third-party providers.

  • Website usage information: Information about website visits, traffic, browser or device characteristics, and interactions with our website.

  • Communications: Messages, feedback, testimonials, and other information you voluntarily share with us.

We do not directly process payment card information through our Framer website. Payments are handled through the applicable third-party checkout providers.

2. How We Use Your Information
We may use collected information to:

  • Deliver requested newsletters, resources, and communications.

  • Respond to questions, requests, or customer service inquiries.

  • Support digital purchases and membership-related communications.

  • Share product updates, announcements, and promotional content when permitted.

  • Understand website performance and improve our content and services.

  • Maintain website functionality and address technical or security issues.

  • Comply with applicable legal obligations.

3. Newsletter Subscriptions
The Pet Parent Newsletter is managed through MailerLite. When you subscribe, your email address and any additional information you voluntarily provide are processed through MailerLite to manage your subscription and deliver communications. Our emails may include pet care tips, helpful resources, studio updates, and occasional promotional information.

MailerLite may provide email engagement information, such as opens and link clicks, depending on your email software and privacy settings.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Unsubscribing from marketing communications does not necessarily prevent essential purchase-related or customer service communications.

4. Purchases, Memberships, and Merchandise
Digital products and Pet Parent Club memberships are offered through Stan.

Merchandise may be offered through Printify or its associated storefront and fulfillment services.

When you complete a purchase, the applicable provider may collect payment, billing, shipping, and transaction information according to its own privacy practices.

The Pet Parent Studio may receive limited order or customer information needed to provide customer support, manage purchases, and fulfill applicable business obligations.

We encourage customers to review the privacy policies of these providers before completing purchases.

5. The Pet Parent Hub
The Pet Parent Hub is a digital pet management application currently in development. When available, the Hub is intended to allow users to organize pet profiles, health and wellness information, documents, and everyday care details.

Depending on the features available at launch, information collected through the Hub may include:

  • Account registration and login information.

  • Pet names, photographs, and profile details.

  • Pet health records, medications, and veterinary information.

  • Uploaded documents and photographs.

  • Care routines, notes, and other information users choose to save.

The Hub is being developed using Lovable and may use additional hosting, authentication, database, or file-storage services.

Before public launch, this section will be updated to identify the applicable data-processing services and explain how Hub information is stored, protected, retained, shared, exported, and deleted.

The Hub is not currently available for public account registration through this website.

6. Cookies, Analytics, and Similar Technologies
Our website is built using Framer, which provides website hosting and analytics functionality. We may use analytics information to understand website traffic and improve the visitor experience.

Third-party tools, including embedded newsletter forms, may use cookies or similar technologies as described in their own policies.

Where required by applicable law, we will provide appropriate notices and consent controls for non-essential tracking technologies.

7. Sharing Information With Service Providers
We may share information with service providers when reasonably necessary to operate our business, including:

  • Framer — website hosting and functionality.

  • MailerLite — newsletter subscriptions and email communications.

  • Stan — digital purchases and membership checkout.

  • Printify — merchandise storefront and order fulfillment, where applicable.

  • Lovable and associated infrastructure providers — future Pet Parent Hub development and operation.

We may also disclose information when legally required or when reasonably necessary to protect our rights, users, or services.

We do not disclose personal information to third parties in exchange for monetary payment.

8. Information Security
We take the privacy and security of personal information seriously and aim to use appropriate safeguards and reputable service providers. However, no internet-based service or method of electronic storage can be guaranteed completely secure. Users should avoid submitting unnecessary sensitive personal information through general website contact forms or newsletter subscriptions.

Additional security information specific to the Pet Parent Hub will be provided before public launch.

9. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and address legitimate operational needs. Retention periods may vary depending on the type of information and the third-party service involved.

Users may contact us regarding requests to access, correct, or delete personal information, subject to applicable legal requirements and retention obligations.

10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing activities. You may also withdraw consent where consent is the basis for processing.

To submit a privacy-related request, contact us using the email address below. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy
The Pet Parent Studio is intended for adults and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take appropriate steps to address it in accordance with applicable law.

12. External Websites and Services
Our website may contain links to third-party websites, social media platforms, storefronts, and applications. These services operate under their own terms and privacy policies. We are not responsible for their independent privacy practices.

13. Changes to This Policy
We may update this Privacy Policy as our website, products, and services evolve. When changes are made, the effective date at the top of this page will be updated. Additional notice will be provided where required by law.

14. Contact Us
For questions or concerns about this Privacy Policy or the handling of your information, please contact:

The Pet Parent Studio
Email: thepetparentstudio@gmail.com
Website: [Insert official website URL]